FAQ & Contact

Questions, answered.

What does membership include?
Membership is $299/month and includes your video consultation, a personalized protocol when appropriate, ongoing messaging with your care team, and a monthly treatment credit of up to $179.
How do video consultations work?
Consultations happen in the Healthaide app. You choose a time, join from your phone, and meet a licensed provider who reviews your history, goals, and labs before recommending anything.
Do I need lab work?
Some treatments require recent labs. If you need them, your provider will order a panel you can complete at a partner lab near you, and results flow straight into your app.
Where are treatments made?
Prescriptions are filled by state-licensed compounding pharmacies and shipped to your door with tracking you can follow in the app.
Can I pause or cancel?
Yes. You can pause or cancel your membership at any time from the app or by contacting our team.
Is Healthaide available in my state?
Healthaide is expanding state by state. Contact us and we’ll confirm availability where you live.

Still curious? Reach out.

Our member team is available Monday through Friday, 8am–6pm CT.